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    FREQUENTLY ASKED QUESTIONS

    Registrations

    Minimum age of events

    The following age limits apply for the Canberra Times Marathon Festival:

      • Marathon - Participants must be 18 years + on race day
      • Half Marathon – Participants must be 16 years + on race day
      • 10km – All children under the age of 12 must be accompanied by a guardian. The child’s guardian must be entered in the event.
      • 5km – All children under the age of 8 must be accompanied by a guardian. The child’s guardian must be entered in the event
      2km kids -All entrants under the age of 5 must be accompanied by a non registered parent/guardian for the entire duration of the race.

     

    Names oN bibs

    If you register for the event before11:59pm Thursday, 17 February 2022 your first name will be printed on your race bib. You must have selected postage to get your name on your bib.

    I have toddler, do they have to pay?

    Children under four years of age are not required to pay the entry fee, however for safety and insurance reasons you will be required to provide details in the registration process.

    When do registrations close?

    Early Bird Entries End at 11:59pm Thursday, 2 December 2021 

    Standard Entries End 11:59pm Friday, 24 February 2022

    Last Minute/Online Entries End 11:59pm Thursday, 7 April 2022

     

    You can register in person at the Event Village at Parkes West Lawns on Friday 8 April between 12pm - 6pm, Saturday, 9 April between 8am - 4pm and on the morning of the event Sunday 10 April from 5am.

    I’m having trouble entering - what do I do?

    Please emailinfo@solemotive.com.

    I can no longer participate – what happens now?

    You don’t have to notify Sole Motive (the organiser) if you are unable to run for any reason. However, there are no refunds for non-starters or non-finishers.

    We do offer the following:

     

    1. Withdrawal from the event: Withdrawals receive a credit note if they are made before5:00pm, Thursday 10 March 2022,no exceptions apply.  After this date, no credit notes will be issued. Credit notes are valid for 1 year from the date of issuing and valid for Sole Motive owned events and cannot be used for contracted events. Refunds will not be issued. When an entrant registers, they agree to the below terms and conditions;

    T&C #15. I agree that there are no refunds, however, I may request a credit note for other SM owned events (minus $10 for admin fees) no later than 5pm, one month prior to the event. After this date, no credit notes will be issued. Credit notes will not be issued when downgrading distances. Credit notes will be valid for SM owned events and cannot be used for contracted events. Credit notes are valid for 1 year from the date of issuing.


    Change of Distance:
    You can change your distance online up untilFriday, 8th April 2021. Use thislink. Refunds/credit notes cannot be issued for the difference in entry fee (if any) when downgrading your distance.

    I’ve already registered but I want to join a team

    If you wish to join a team, you can do so through your registrationlink.

    I accidentally entered the wrong details on my registration – how do I fix this?

    • If you need to update your details you can do so viaRegister Now.
    • Please log in and click the cogwheel within your Canberra Times Marathon Festival registration, then click ‘My Registration’. On the next page, click ‘Edit’, update your details and then click ‘Save’.

    I have lost or never received my confirmation email, can I have it resent?

    Please ensure you have checked your junk/spam folder for your confirmation email (e-ticket). If you can still not locate it, you can log viaRegister Now and choose to resend your registration email.

    Can my friend take my entry if I can no longer participate?

    There is a $10 admin fee to transfer your entry into someone else’s name. Please email info@solemotive.com.

    Can I register at the event?

    You can register in person at the Event Village at Parkes West Lawns on Friday 8 April between 12pm - 6pm, Saturday, 9 April between 8am - 4pm and on the morning of the event Sunday 10 April from 5am.

    On Course

    Toilet, drink & first-aid locations

    Public and portable toilets are located at the Event Village as well as at a first aid post. Please refer to relevant distance page for on course toilet and drink station locations.

    personal refreshment drop off

    Marathon participants are able to utilise the personal refreshment drop off. If you require personal refreshments throughout your race you can drop off your refreshments on Saturday 9 April between 8am - 2pm.

    Can I run with headphones?

    We strongly discourage the use of headphones on the course. If you do choose to use headphones while running, please ensure that you are still able to hear what is happening around you. 

    Can I have a supporter ride a bike next to me?

    No personal support riders or bike riders within the vicinity of runners are permitted on course. It is the responsibility of each athlete while running to ensure that no bikes are on the course near the runners. Any transgression will result in disqualification from the event. 

    Can I run with a pram?

    Prams are permitted in all events – please start at the back of your wave for safety reasons. 

    Can I run as a support person for someone who needs assistance?

    If you are running to lend a helping hand to someone who is unable to run without you, then please contact Sole Motive on (03) 9285 0600 or info@solemotive.com. 

    Can I run with my PET?

    All animals are strictly prohibited from entering any part of the course at any time. However, we welcome dogs on leads in the event village. 

    Wheelchair information

    Racing Wheelchair: If you are in a racing wheelchair please contact timing@solemotive.com to secure your spot. The racing wheelchair wave will start approximately 10 minutes before the official start of the event.

     

    Non Racing Wheelchair: Sole Motive accommodates wheelchairs in our event. If you’re not a Racing Wheelchair Athlete, please start at the back of the final wave in your event.

    Runner’s World Pace Leaders

    Whether we are able to have pace leaders will be dependent on COVID 19 restrictions at the time of the event.

     

    If restrictions change we will update participants as soon as the information is available.

    Race Packs

    Race Pack Postage and Collection

    There are two options to collect your race kit:

     

    Option 1 – Postage:

     

    If you wish to have your race pack posted to you, you must register before 11:59pm, 24 March 2022. Please note, a delivery fee of $8.95 applies.

     

    Option 2 – Pickup at the event site:

     

    All participants can collect their Race Pack at the event site on Friday 8 April 12pm - 6pm and Saturday 9 April 8am - 4pm and on event day Sunday 10 April from 5am.

    HOW DO I CHANGE MY DISTANCE?

    Event upgrades/downgrades can be made online up until Friday 7 April 2022. Use thislink.

     

    Refunds/credit notes cannot be issued for the difference in entry fee (if any) when downgrading your distance.

     

    If you change your distance then you can use your existing race bib for your new distance.

    Race Weekend

    CAR/BIKE PARKING? 

    Car

    Parking is limited on the morning of the event. Please allow plenty of time to find parking prior to your event start time. Where possible get dropped at the event or car pool to the event.

    Public Parking is available at the following locations:

    Friday 8th April (Race Bib Collection & EXPO)

    Treasury Building Car Park - access via Langton Crescent

    Saturday 9th April (Race Bib Collection & EXPO)

    John Gorton Building – Accessed from Parkes Place East or Dorothy Tangney Place.

    Treasury Building – Accessed from Parkes Place West or Langton Crescent.

    Questacon Car Park - Access via Queen Elizabeth Drive

    National Gallery - Access from King Edward Terrace via Kings Ave only

    Sunday 10th April

    Treasury Build Car Park - access via Langton Crescent

    John Gorton Building - Access from Dorothy Tangney Place

    All attendees to the Canberra Times Marathon Festival should be aware that it is an offence under the National Land (Road Transport) Ordinance 2014 to park a vehicle on open space in the area where the Canberra Times Fun Run is being held. Open space is any area that is not designed for the movement or parking of motor vehicles, such as grassed areas, footpaths and landscaped areas. The National Capital Authority will be enforcing parking regulations for the duration of this event, and attendees should ensure they park legally to avoid the risk of an infringement being issued to their vehicle.

     

    Bike 

    Sole Motive will provide plenty of bike parking at the event site. Please make sure to bring your own lock to ensure your bike is secure.

    RACE DAY TIMETABLE

    5:00am -Event Village opens

    6:15am -Marathon starts

    7:00am -10km starts

    7:35am -5.4km starts

    7:50am -Half Marathon starts

    8:30am -2km Kids starts

    1:00pm - All runners off road

     

    View full timetable here.

    ROAD CLOSURES 

    Road closures will be announced closer to the race week.

    Bag drop information

    Bag drop is available in the Event Village.

     

    Your race number features a tear-off strip for you to attach to your backpack or clothing bag. Do not leave any valuables in your bag as we cannot accept responsibility for valuables lost or stolen.

    Please note, we have cut down on single-use plastics and will not be providing plastic bags to put belongings in at the Bag Drop Marquee. Please remember to bring your own bag to the event.

    Results

    Will there be an awards ceremony at the end of the event and how will the top 3 place getters be awarded?

    Yes, placegetters will be awarded based on gun time rather than the adjusted time for each run (net time). If any runner wants to place in this event, they must start in the first wave. Trophies will be presented to participants post-race. Approximately 30 mins after the winner of each distance finishes.

     

    The 2K kids event does not award placegetters, all participants will receive a medal at the completion of the event.

    How will I be timed on day?

    All runners in the Marathon, Half-Marathon, 10k, 5k and 2k kids races will be timed. If you wish to receive a finishing time all participants must wear their RACE BIB. Your Race Bib contains a disposable timing chip, if you don’t wear your bib, you won’t receive an official time.

     

    Please wear your race bib on the front of your top and ensure it is visible.

    Where can I find my results?

    Unofficial results are live as you cross the finish line. Official results are available online from 5pm.

     

    Participants who have nominated to receive SMS results and have paid an additional $2 will receive two SMS messages, one as they cross the finish line and then a second text with their official time around 3pm, and finishers will receive a certificate via email.

    What is net time?

    Net time is the time the participant crosses the start line until they cross the finish line. This is how results are displayed on the website, and will be used to award aged category places. These times are for participant information only and are not used to determine place getters. Placegetters are determined by gun time – the first three male and females across the finish line.

    COVID-19

    COVID-19 RACE UPDATEs 

    The 2022 Canberra Times Marathon Festival is scheduled to take place on 10 April 2022. Please refer to the FAQs below for more information on measures in place to ensure the Canberra Times Marathon Festival is a COVID-19 safe event.

     

    We will monitor and adhere to any restrictions set by the State Government and Health Authorities and will update participants should there be any change to the event. Major updates (such as a postponement) will be shared with participants via email, on our website, and on the Facebook Event Page.

     

    All other updates will be shared on our website.

    What if the Canberra Times Marathon Festival does not take place on Sunday, 10 April 2022, for reasons relating to the COVID-19 Pandemic?

    Where possible, the event will be rescheduled. If this happens, all registered athletes will be automatically transferred to the new event date.

     

    We will provide as much notice as we can. If the new date doesn’t work for you, we will provide other options such as an Event Credit, which can be used toward any Sole Motive event.

    What is Sole Motive doing to make the Canberra Times Marathon Festival a COVID-19 safe event?

    • We will have safety measures enforced at the event site, start line and finish line and toilets with visible health and safety signage and 1.5m social distancing markers.

     

    • Event capacities will be set in line with State Government Health Authorities. We will be implementing rolling starts to maintain social distancing requirements for each group.

     

    • We will have hand sanitiser stations available at the race pack collection marquee, bag drop, finish line, start line precinct and first aid stations.

     

    • We have introduced a frequent and rigorous cleaning program across all high traffic areas including toilets, finish line, race pack collection and bag drop.

     

    • We will be conducting staff and volunteer health and temperature checks pre-shift to assist us in further facilitating our Sole Motive Health & Safety training program.

     

    • All participants will be encouraged to download the Canberra Check-in app prior to arriving at the event location and to leave it on throughout the duration of the event.


    View all our COVID SAFE event informationhere

    What if I am unable to get to the event due to border restrictions?

    Any affected participants will be offered an Event Credit to the value of their entry (including additional purchases).

    Can't find the answer in the FAQ's?
       

    Get in touch:

    info@solemotive.com
    03 9285 0600
     

    PARTNERS