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    FREQUENTLY ASKED QUESTIONS

    REGISTRATIONS

    Minimum age of events

    The following age limits apply for Portsea Twilight:

    8km - All children aged 8-12 must be accompanied by a guardian. The child's guardian must be entered in the event.

    4km - All children under the age of 8 must be accompanied by a guardian. The child's guardian must be entered in the event.

    Names oN bibs

    If you register for the event before11:59pm Sunday, 5 December 2021 and ONLY if you select postage are you able to receive a personalised bib.

     

    In the registration process you will be asked to put in your preferred name.

    I have A toddler, do they have to pay?

    Children under four years of age are not required to pay the entry fee, however, for safety and insurance reasons you will be required to provide details in the registration process.

    When do registrations close?

    Early Bird Entries Close:11:59pm Wednesday, 10 November 2021

    Standard Entries Close: 11:59pm Wednesday, 15 December 2021

    Last Minute/Online Entries Close: 11:59pm Thursday, 6 January 2022

     

    Onsite registrations:  

    Saturday 8 January from 9am.

    I’m having trouble entering - what do I do?

    Please emailinfo@solemotive.com.

    I can no longer participate – what happens now?

    You don’t have to notify Sole Motive (the organiser) if you are unable to run for any reason. However, there are no refunds for non-starters or non-finishers.

    We do offer the following:

     

    1. Withdrawal from the event: Withdrawals receive a credit note if they are made before5:00pm, Friday 10 December 2021. After this date, no credit notes will be issued. Credit notes are valid for 1 year from the date of issuing and valid for Sole Motive owned events and cannot be used for contracted events. Refunds will not be issued. When an entrant registers, they agree to the below terms and conditions (#15).

    2. Change of Distance: You can change your distance online up untilThursday,6 January 2022. Use thislink. Refunds/credit notes cannot be issued for the difference in entry fee (if any) when downgrading your distance

    T&C #15. I agree that there are no refunds, however, I may request a credit note for other SM owned events (minus $10 for admin fees) no later than 5pm, Friday one month prior to the event date. After this date, no credit notes will be issued. Credit notes will not be issued when downgrading distances. Credit notes will be valid for SM owned events and cannot be used for contracted events. Credit notes are valid for 1 year from the date of issuing.

     

    How do I upgrade/downgrade my race?

    Event upgrades/downgrades can be made online up until Thursday, 6 January. Use this link.

     

    Refunds/credit notes cannot be issued for the difference in entry fee (if any) when downgrading your distance.

     

    If you change your distance then you can use your existing race bib for your new distance.

    I’ve already registered but I want to join a team

    If you wish to join a team, you can do so through your registrationlink.

    I accidentally entered the wrong details on my registration – how do I fix this?

    • If you need to update your details you can do so viaRegister Now.
    • Please log in and click the cogwheel within your Portsea Twilight registration, then click ‘My Registration’. On the next page, click ‘Edit’, update your details and then click ‘Save’.

    I have lost or nOT received my confirmation email, can I have it resent?

    Please ensure you have checked your junk/spam folder for your confirmation email (e-ticket). If you can still not locate it, you can log viaRegister Now and choose to resend your registration email.

    Can my friend take my entry if I can no longer participate?

    There is a $10 admin fee to transfer your entry into someone else’s name. Please email info@solemotive.com.

    Can I register at the event?

    Yes you can enter at the Event Village Jarman Oval, Point Nepean National Park onSaturday 8 January from 9am.

    ON COURSE

    Toilet, drink & first-aid locations

    Public and portable toilets are located at the Event Village as well as at a first aid post.Please refer to relevant distance page for on course toilet and drink station locations.

    Can I run with headphones?

    We strongly discourage the use of headphones on the course. If you do choose to use headphones while running, please ensure that you are still able to hear what is happening around you.

    Can I have a supporter ride a bike next to me?

    No personal support riders or bike riders within the vicinity of runners are permitted on course. It is the responsibility of each athlete while running to ensure that no bikes are on the course near the runners. Any transgression will result in disqualification from the event.

    Can I run with a pram?

    Prams are permitted in all events – please start at the back of your wave for safety reasons. 

    Can I run as a support person for someone who needs assistance?

    If you are running to lend a helping hand to someone who is unable to run without you, then please contact Sole Motive on (03) 9285 0600 or info@solemotive.com. 

    Can I run with my PET?

    All animals are strictly prohibited from entering any part of thePoint Nepean National Park.For this event we ask that you leave your pets at home. 

    Getting there

    Car

    Drive to the end of Point Nepean Road, Portsea and into the entrance of Point Nepean National Park. Please follow the directional signage past the VisitorCentre and continue alongDefence Road. Sole Motive event marshals will direct you to park your car onJarman Oval. 

     

    Parking
    Free parking is available at Jarman Oval. The car park opens at 3:30pm – please allow 45mins to park your car. Please expect that there will be queues when parking at the event. 

     
    Please note: there is no parking on Defence Road – parking fines will be enforced. 

     

    Public Transport

    Portsea Passenger Service operates Route 788 from Frankston via Rosebud, with a bus stop located at the entrance of Point Nepean National Park. 

     

    Bike  

    Sole Motive will provide plenty of bike parking at the event site. Please make sure to bring your own lock to ensure your bike is secure. 

     

    Bus (NEW SERVICE)

    Take the hard work out of getting there and let us do the driving for you. We are offering a return bus to the event from Richmond Station for $40. The bus will leave Richmond Station at 2pm getting you to the Event Village at around 4pm and will leave at the end of the event between 8.30 - 9pm returning to Richmond Station around 10.30pm 

    RACE WEEKEND

    NEW 2022 BUS TRAnsport

    Take the hard work out of getting there and let us do the driving for you.

     

    We are offering a return bus to the event from Richmond Station for $40. The bus will leave Richmond Station at 2pm getting you to the Event Village at around 4pm and will leave at the end of the event between 8.30 - 9pm returning to Richmond Station around 10.30pm 

    ROAD CLOSURES 

    There are no road closures for this event.

    Defence Road in Point Nepean National Park can get banked up so please allow plenty of time to get to the start line.

    Bag drop information

     

    Bag drop is available in the Event Village. 

     

    Your race number features a tear-off strip for you to attach to your backpack or clothing bag. Do not leave any valuables in your bag as we cannot accept responsibility for valuables lost or stolen. 

     

    Please note, we have cut down on single-use plastics and will not be providing plastic bags to put belongings in at the Bag Drop Marquee. Please remember to bring your own bag to the event.

    RACE PACKS

    Race Pack Postage and Collection

    There are two options to collect your race kit:

     

    Option 1 – Postage:

    If you wish to have your race pack posted to you, you must register before 11:59pm, 15 December 2022. Please note, a delivery fee of $8.95 applies.

     

    Option 2 – Pickup:

    At the event site - all participants can collect their Race Pack at the event site onSaturday8 January2022 from 9am. 

     

    For the purpose of Race Bib collection, please make sure you bring your e-ticket with your Race Bib number on it. 

     

    COVID-19

    covid-19 updates

    The 2022 Portsea Twilight is scheduled to take place on 8 January 2022. Please refer to the FAQs below for more information on measures in place to ensure the Portsea Twilight is a COVID-19 safe event. 

     

    We will monitor and adhere to any restrictions set by the State Government and Health Authorities and will update participants should there be any change to the event. Major updates (such as a postponement) will be shared with participants via email, on our website, and on the Facebook Event Page. 

     

    All other updates will be shared on our website. 

    What if portsea twilight does not take place on SATURDAY, 8 January 2022, for reasons relating to the COVID-19 Pandemic?

    Registered participants for events that are postponed due to COVID-19 by the state or local health authorities are automatically transferred to the rescheduled date. For those that the new date does not work, we will allow deferrals to the event in the following year.

    What is Sole Motive doing to make portsea twilight a COVID-19 safe event?

    • We will have safety measures enforced at the event site, start line and finish line and toilets with visible health and safety signage and 1.5m social distancing markers.

     

    • Event capacities will be set in line with State Government Health Authorities. We will be implementing rolling starts to maintain social distancing requirements for each group.

     

    • We will have hand sanitiser stations available at the race pack collection marquee, bag drop, finish line, start line precinct and first aid stations.

     

    • We have introduced a frequent and rigorous cleaning program across all high traffic areas including toilets, finish line, race pack collection and bag drop.

     

    • We will be conducting staff and volunteer health and temperature checks pre-shift to assist us in further facilitating our Sole Motive Health & Safety training program.

     

    • All participants will be required to sign in via the event QR code prior to entering the event location.


    View all our COVID SAFE event informationhere.

    What if I am unable to get to the event due to border restrictions?

    Any affected participants will be offered an event credit to the value of their entry (including additional purchases).

    RESULTS

    Will there be an awards ceremony at the end of the event and how will the top 3 place getters be awarded?

    Yes, placegetters will be awarded based on gun time rather than the adjusted time for each run (net time).

     

    Trophies will be presented to participants post-race. Approximately 30 mins after the winner of each distance finishes.

    How will I be timed on day?

    All runners will be timed. If you wish to receive a finishing time all participants must wear their RACE BIB. Your Race Bib contains a disposable timing chip, if you don’t wear your bib, you won’t receive an official time. 

     

    Please wear your race bib on the front of your top and ensure it is visible

    Where can I find my results?

    Unofficial results are live as you cross the finish line. Official results are available online from 10pm. 

     

    Participants who have nominated to receive SMS results and have paid an additional $2 will receive two SMS messages, one as they cross the finish line and then a second text will with their official time around midday, and finishers will receive a certificate via email. 

    What is net time?

    Net time is the time the participant crosses the start line until they cross the finish line. This is how results are displayed on the website, and will be used to award aged category places.

     

    These times are for participant information only and are not used to determine place getters. Placegetters are determined by gun time – the first three male and females across the finish line.

    EVENT DAY TIMELINE

    9:00 am

    Race Pack Collection opens

    7:15 pm

    4k & 8k
    final wave
    starts

    4:00 pm

    Event Village opens

    8:45 pm

    Finish line
    cut-off

    6:00 pm

    4k & 8k wave 1 starts

    9:00 pm

    Event
    concludes

    9:00 am

    Race rack collection opens

     

    4:00 pm

    Event village opens

     

    6:00 pm

    4k & 8k wave 1 starts

     

    7:15 pm

    4k & 8k final wave starts

     

    8:45 pm

    Finish line cut-off

     

    9:00 pm

    Event concludes

     

    FUNDRAISING

    Sole Motive is passionate about supporting runners to fundraise and we want to give extra meaning to your training by allowing you to support the causes you love. Giving is more than just money, it’s the time, effort and voice you give that makes the difference. So join us, rally behind your favourite charity and make your run count in 2022.
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    PARTNERS

    PARTNERS