RUN WITH US AT RUN MELBOURNE ON JULY 21!

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    FREQUENTLY ASKED QUESTIONS

    Registrations

    Minimum age of events

    The following age limits apply for Canberra Fun Run:

    • Half Marathon – Participants must be 16 years + on race day
    • 10km – All children under the age of 12 must be accompanied by a guardian. The child’s guardian must be entered in the event.
    • 5km – All children under the age of 8 must be accompanied by a guardian. The child’s guardian must be entered in the event
    • 2km kids -All entrants under the age of 5 must be accompanied by a non registered parent/guardian for the entire duration of the race.

     

    Names oN bibs

    If you register for the event before11:59pm Thursday, 26 September2024 your first name will be printed on your race bib.

    Please note: You must select postage.

    I have toddler, do they have to pay?

    Children under four years of age are not required to pay the entry fee, however for safety and insurance reasons you will be required to provide details in the registration process.

    When do registrations close?

    Super Early Bird Entries End: 11:59pm Thursday, 20 June 2024

    Early Bird Entries End: 11:59pm Thursday, 1 August 2024

    Standard Entries End: 11:59pm Thursday, 19 September 2024

    Last Minute/Online Entries End: 30 minutes before each race, Sunday, 3 November 2024

    I’m having trouble entering - what do I do?

    Please emailinfo@solemotive.com.

    I can no longer participate – what happens now?

    You don’t have to notify Sole Motive (the organiser) if you are unable to run for any reason. However, there are no refunds for non-starters or non-finishers.

    We do offer the following:

     

    1. Withdrawal from the event: Withdrawals receive a credit note if they are made before5:00pm, Thursday 3 October 2023. After this date, no credit notes will be issued. Credit notes are valid for 1 year from the date of issuing and valid for Sole Motive owned events and cannot be used for contracted events. Refunds will not be issued. When an entrant registers, they agree to the below terms and conditions;

    T&C #15. I agree that there are no refunds, however, I may request a credit note for other SM owned events (minus $10 for admin fees) no later than 5pm, one month prior to the event. After this date, no credit notes will be issued. Credit notes will not be issued when downgrading distances. Credit notes will be valid for SM owned events and cannot be used for contracted events. Credit notes are valid for 1 year from the date of issuing.


    Change of Distance:
    You can change your distance online up until event day Sunday 3 November 2024. Use thislink. Refunds/credit notes cannot be issued for the difference in entry fee (if any) when downgrading your distance.

    I’ve already registered but I want to join a team

    If you wish to join a team, you can do so through your registrationlink.

    I accidentally entered the wrong details on my registration – how do I fix this?

    • If you need to update your details you can do so via Race Roster.
    • Please log in and click the cogwheel within your Canberra Fun Run registration, then click ‘My Registration’. On the next page, click ‘Edit’, update your details and then click ‘Save’.

    I have lost or never received my confirmation email, can I have it resent?

    Please ensure you have checked your junk/spam folder for your confirmation email (e-ticket). If you can still not locate it, you can log via Race Roster and choose to resend your registration email.

    Can my friend take my entry if I can no longer participate?

    There is a $10 admin fee to transfer your entry into someone else’s name. Please email info@solemotive.comno later than 9am Thursday October 31st. Name transfers will not be permitted on event weekend.

    Can I register at the event?

    You can register in person at the Event Village at Rond Terrace on Saturday, 2 November between 11am - 4pm.

     

    All entrants to the Half Marathon, 10K and 2K kids run, can enter at the Event Village in Rond Terrace on event day Sunday, 3 November from 5:45am.

     

    Entrants to the 5K can enter at the start line on King George Terrace from 8am.

    On Course

    Toilet, drink & first-aid locations

    Public and portable toilets are located at the Event Village as well as at a first aid post. Please refer to relevant distance page for on course toilet and drink station locations.

    Can I run with headphones?

    We strongly discourage the use of headphones on the course. If you do choose to use headphones while running, please ensure that you are still able to hear what is happening around you. 

    Can I have a supporter ride a bike next to me?

    No personal support riders or bike riders within the vicinity of runners are permitted on course. It is the responsibility of each athlete while running to ensure that no bikes are on the course near the runners. Any transgression will result in disqualification from the event. 

    Can I run with a pram?

    Prams are permitted in all events – please start at the back of your wave for safety reasons. 

    Can I run as a support person for someone who needs assistance?

    If you are running to lend a helping hand to someone who is unable to run without you, then please send a copy of their companion card toinfo@solemotive.com along with your request.

    Can I run with my PET?

    All animals are strictly prohibited from entering any part of the course at any time. However, we welcome dogs on leads in the event village. 

    Accessibility

    Wheelchair information

    Racing Wheelchair:If you are in a racing wheelchair please contact timing@solemotive.com to secure your spot. The racing wheelchair wave will start approximately 10 minutes before the official Half Marathon start – at 6:20am. Please be at the start line no later than 6.00am

     

    Non Racing Wheelchair:Sole Motive accommodates wheelchairs in our event. If you’re not a Racing Wheelchair Athlete, please start at the back of the final wave in your event.

    ARE the courseS fully accessible?

    All distance courses are fully accessible. The course is a combination of road, footpath, grass and gravel. Please note that the start line of the half marathon, 10km and 2k kids' event is on grass for 100m before you move onto footpath. The finish line for all distances is on a fine gravel.

    Are there accessible toilets?

     

    Accessible toilets are at the Event Village at Rond Terrace and at the start line of the 5km on King George Terrace. There are additional public toilets with accessible toilets located 250m from the event village at Rond Terrace.  

    Are trophies awarded to wheelchair participants?

    We award trophies to first place only in the half marathon, 10km and 5km for wheelchair categories. All finishing participants get a finishers medal.

     

    Race Bibs & Merchandise

    Race Bib Postage and Collection

    There are two options to collect your race bib:

     

    Option 1 – Postage:

     

    If you wish to have your race bib posted to you, you must register before 11:59pm, 17 October 2024. Please note, a delivery fee of $8.95 applies.

     

    Option 2 – Pickup at the event site:

     

    All participants can collect their Race Bib at the event site on Saturday 2 November 11am - 4pm.

     

    All Half Marathon, 10K and 2K kids participants can collect their Race Bib on event day Sunday 5 November from 5:45am at Rond Terrace for all.

     

    5K participants will have to collect their Race Bib from their start line on King George Terrace from 8am.

     

    An e-ticket will be emailed to you 3-5 days prior to the event. You will need to show this e-ticket at the race bib collection areas when you collect your bib. The ticket can either be printed out, or you can show it on your phone. Note: If someone else is picking up your bib for you on your behalf, they will need to show your e-ticket upon collection.

    MERCHANDISE Collection

    Merchandise will not be mailed out.

     

    All pre-ordered merchandise will be available for collection from the Event Village (Rond Terrace, Parkes) on Saturday November 2nd from 11am to 4 pm or Sunday November 3rd from 5:45am.

    HOW DO I CHANGE MY DISTANCE?

    Event upgrades/downgrades can be made online up until Friday 1 November 2024. Use this link

     

    Refunds/credit notes cannot be issued for the difference in entry fee (if any) when downgrading your distance.

     

    If you change your distance then you can use your existing race bib for your new distance.

    Race Weekend

    WHERE CAN I FIND MY PARTICIPANT INSTRUCTIONS? 

    Participant instructions will be available close to the event.

    CAR PARKING? 

    Parking information will be available closer to the event.

    RACE DAY TIMETABLE

    5:45am -Event Village opens Half/10k/2k for Race Pack collection

    6:30am -Half Marathon starts

    8:15am -10km starts

    8:00am -5km start line (at King George Terrace) opens for Race Pack Collection

    9:30am -5km starts

    10:15am -2km Kids even start

    ROAD CLOSURES 

    Road closure information will be available closer to the event.

    Bag drop information

     

    If you are in the Half Marathon or 10K event, bag drop is available at the event village at Rond Terrace. For all participants of the 5K bag drop is available for you at the start line on King George Terrace, a truck will take your bags back to bag drop in the Event Village at Rond Terrace

     

    Please do not leave valuables in your bag. Sole Motive accepts no responsibility for lost or stolen items. Attach the tear-off strip on the bottom of your race bib to your bag. Keep your race bib so that you can collect your bag post-event.

     

    Please note, we have cut down on single-use plastics and will not be providing plastic bags to put belongings in at the Bag Drop Marquee. Please remember to bring your own bag to the event.

    5K SHUTTLE BUS SERVICE

    We will provide a bus service to take 5km runners from the finish line at Rond Terrace back to the Treasury Building Car Park. This service will run between 10am - 11.30am.

    HOW DO I BECOME A PACER?

    To carry out the pace runner role you’ll need to be able to comfortably run the pace you’ve nominated for.

     

    You also need to be prepared to offer encouragement and motivate runners in your pack.

     

    Sole Motive will cover the costs of entry fees for all pacers, and all pace runners will receive a free t-shirt/singlet.

     

    To apply, please fill in the details below and send them to info@solemotive.com.

     

    Name:

    Email:

    Mobile:

    Preference 1 Distance & Pace:

    Preference 2 Distance & Pace:

    Past experience in pacing:

    Upload link to a run result:

    T-shirt/singlet size:

    Results

    Will there be an awards ceremony at the end of the event and how will the top 3 place getters be awarded?

    Yes, placegetters will be awarded based on gun time rather the adjusted time for each run (net time). If any runner wants to place in this event, they must start in the first wave. Trophies will be presents to participants post-race. Approximately 30mins after the winner of each distance finishes.

     

    Only first place place getters receive a trophy in the wheelchair category for each distance.

     

    The 2K Kids does not award placegetters, all 2K kids participants receive a medal after completing the event.

    How will I be timed on day?

    All runners in the Half-Marathon, 10k, 5k and 2k Kids races will be timed. If you wish to receive a finishing time all participants must wear their RACE BIB. Your Race Bib contains a disposable timing chip, if you don’t wear your bib, you won’t receive an official time.

    Please wear your race bib on the front of your top and ensure it is visible.

    Where can I find my results?

    Unofficial results are live as you cross the finish line. Official results are available online from 5pm.

     

    Participants who have nominated to receive SMS results and have paid an additional $2 will receive two SMS messages, one as they cross the finish line and then a second text with their official time around midday, and finishers will receive a certificate via email.

    What is net time?

    Net time is the time the participant crosses the start line until they cross the finish line. This is how results are displayed on the website, and will be used to award aged category places. These times are for participant information only and are not used to determine place getters. Placegetters are determined by gun time – the first three male and females across the finish line.

    Can't find the answer in the FAQ's?
       

    Get in touch:

    info@solemotive.com
    03 9285 0600
     

    WHAT TO EXPECT

    On the Day

    On-course entertainment

    Kids entertainment

    Event village

    Post-race freebies

    Everything Sorted

    Medals

    Electronic timing & results

    KM markers

    Drinks stations

    THANKS TO OUR OFFICIAL PARTNERS